Help! Is my chatbot falling into the uncanny valley? An empirical study of user experience in human-chatbot interaction

Client

• Research Council of Norway (RCN) / 270940

Author(s)

• Marita Bjaaland Skjuve
• Ida Maria Haugstveit
• Asbjørn Følstad
• Petter Bae Brandtzæg

Affiliation

• SINTEF Digital / Sustainable Communication Technologies

Issue

1

External resources

• https://humantechnology.jyu.fi/archive/vol-15/issue-1/help-is-my-chatbot-falling-into-the-uncanny-valley-an-empirical-study-of-user-experience-in-human2013chatbot-interaction

DOI

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