Amela Karahasanovic has background in software engineering and human computer interaction. Her research interests include modelling user behaviour and user experience, innovation and human performance in air traffic management.
Ragnhild Halvorsrud works with service research, customer journeys user experience. She has experience in usability, data analysis, system development, multi-user simulators, and computer simulation.
Ansattinfo mangler has her background from psychology. Areas of research interest include emergency management and decision support within complex systems, as well as customer journeys and user experience within the field of service research.
Ansattinfo mangler has a background in health informatics. She researches service design: communication issues, specification and analysis of service journeys. She is also interested in human computer interaction in design of IT systems especially for healthcare services.
Asbjørn Følstad has his background from psychology. He researches how to involve users in design and innovation processes, with a particular interest in methods for user insight and design feedback.