publications and responsibilities
Understanding human-machine networks: A cross-disciplinary survey
In the current hyperconnected era, modern Information and Communication Technology (ICT) systems form sophisticated networks where not only do people interact with other people, but also machines take an increasingly visible and participatory role. Such Human-Machine Networks (HMNs) are embedded in ...
Users' design feedback in usability evaluation: A literature review.
As part of usability evaluation, users may be invited to offer their reflections on the system being evaluated. Such reflections may concern the system’s suitability for its context of use, usability problem predictions, and design suggestions. We term the data resulting from such reflections users’...
From participatory design to co-creation
Trust and distrust in online fact-checking services
Building a typology of human-machine networks
Journalists' and social media users' experiences of online fact-checking and verification services
While services for fact-checking and verification to counter fake news in social media have increased, little research has investigated how journalists and the public perceive such services. This study reflects the outcomes of REVEAL, a three-year EU research project investigating the use and impact...
Preface: Innovation in HCI- What Can We Learn from Design Thinking?
Bridging the Generational Culture Gap in Youth Civic Engagement through Social Media: Lessons Learnt from Young Designers in Three Civic Organisations
Youth civic identities and social media practices are changing rapidly, and civic organisations are struggling to exploit the potential of social media to reach youth. One major challenge concerns the generational culture gap between the networked culture of today’s youth and the top–down culture ch...
Social Media Use and Innovations: Introduction to the Special Issue
Social media use and innovations - introduction to the Journal of Media Innovation provides an engaging view into innovative uses of social media as well as approaches for utilizing social media in innovation. With three papers included, we cover experiences with an online social network for childre...