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Amela Karahasanovic

Senior Scientist

Amela Karahasanovic

Senior Scientist

Amela Karahasanovic
Phone: 481 08 895
Mobile: 481 08 895
Department: Software and Service Innovation
Office: Oslo

Publications and responsibilities

Publications

Publication

DESIGN FOR TRUST – ONLINE GROCERY SHOPPING

http://www.sintef.no/en/publications/publication/?pubid=CRIStin+1486189

Presntation of the paper published at the Conference. Abstract. This paper presents our ongoing research into trust and the risks related to online grocery shopping. More specifically, we investigate how to increase customer trust when buying perishable products online. Online grocery shopping is an...

Authors Karahasanovic Amela Nejad Aria Holm Kristoffer
Year 2017
Type Presentation
Publication

Co-creation for innovation: why do customers get involved?

http://www.sintef.no/en/publications/publication/?pubid=CRIStin+1489985

Companies employ innovation platforms, like crowdsourcing and open innovation platforms, to gather ideas and engage their customers in service innovation processes. Although this might be a technically easy way for customer involvement in service innovation, companies need to understand the drivers ...

Year 2017
Type Conference paper/Book chapter
Publication

Design for Trust - Online Grocery Shopping

http://www.sintef.no/en/publications/publication/?pubid=CRIStin+1497007

This paper presents our ongoing research into trust and the risks related to online grocery shopping. More specifically, we investigate how to increase customer trust when buying perishable products online. Online grocery shopping is an increasing trend in many countries, and several studies on trus...

Authors Karahasanovic Amela Holm Kristoffer T. Nejad Aria
Year 2017
Type Conference paper/Book chapter
Publication

Virtual Bodystorming: Utilizing Virtual Reality for Prototyping in Service Design

http://www.sintef.no/en/publications/publication/?pubid=CRIStin+1475187

The paper describes our ongoing work on a new prototyping method for service design, Virtual Bodystorming. Virtual Bodystorming utilizes Virtual Reality (VR) and enables the user to role-play the service scenario in a fully immersive and collaborative VR environment. In this environment, various ser...

Authors Boletsis Costas Karahasanovic Amela Fjuk Annita
Year 2017
Type Conference paper/Book chapter
Publication

Design Feedback from Users Through an Online Social Platform: Benefits and Limitations

http://www.sintef.no/en/publications/publication/?pubid=CRIStin+1294457

Online social platforms, such as blogs, discussion forums and social networking sites, are increasingly explored as venues for user-centred evaluations; in particular, for design feedback from users. We present a multi-case study providing needed knowledge on such evaluations. Our findings are based...

Year 2016
Type Journal article
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